• Home
  • About
  • Archives
  • Authors
  • Contact
  • Polls
  • Small Biz Interviews
 

Archive for the ‘Small Business’ Category

Top Ten Reasons Small Businesses Fail, part nine: Closed Mind

Thursday, October 27th, 2011

Closed Mind

It takes a lot of hard work, focus and persistence to launch a Small Business. Starting with an idea, and (perhaps) some skills, a plan is prepared, financing secured, details dealt with… and a business is born.

The problem is, in the time required to travel from concept to reality, too often Small Business enterpreneurs get stuck in the attitudes and assumptions adopted at the beginning of the journey.

Business plans and financial projections are usually developed long before the business is created. But during that time, demographics change, markets shift and economies worsen or improve. Since business plans and financial projections are rarely revisited (or consulted) during this period, Small Business entrepreneurs may find themselves operating based on inaccurate or outdated assumptions.

In addition… there are the basic human traits of pride and stubborness. Being confronted by the need to re-examine a business plan, or recalculate financial projections, there may be a tendency become defensive, resisting these suggestions, rejecting this well-intended advice as unwanted and unwarranted criticism.

It has often been said that success has a thousand parents, and failure is… umm, an orphan. While the expression implies that many people will take credit for a successful venture after the fact, in this case let us take it to mean that a successful Small Business entrepreneur will not hesitate to consult mentors, advisors and other experienced individuals to seek advice and guidance as they develop their venture from concept to reality.

Nearly every one you know may consider themselves experts on all manner of business-related topics, and even the few of them who actually are may be too familiar to you (or with you) for you to feel comfortable seeking their advice… or heeding their (many) unsolicited words of wisdom.

This doesn’t mean that you need to, or ought to, go it alone. There are many excellent sources of guidance and counsel – a few good places to start are listed below:

  1. SBA
  2. SCORE
  3. Local Business Networking groups


Small Business owners and operators, especially the “solopreneurs” and self-styled mavericks, will have a tendency toDo it My Way“, in the words of the classic tune. While this may seem like a good idea intuitively, if you find yourself struggling to break even after more than a few years, the facts clearly indicate otherwise.

Don’t be afraid to seek advice. It doesn’t mean you’re wrong, or that you’ve failed. If we each knew all the answers, the economy wouldn’t have crashed in ’08, and I wouldn’t be writing this blog post. The fact is, half of all Small Business startups will fail within their first two years.

You obviously don’t want Your Small Business to fall within that statistic. So, as much as it may bruise your pride, remember to keep an open mind… or you may soon be faced with closing shop for the last time


Series inspired by “Top Ten Reasons Why Small Businesses Fail” by: Connie Holt, E.A. cholt@henssler.com
The Henssler Financial Group Position Paper
© 2004 The Henssler Financial Group | www.henssler.com


Cornell Green is Your Open Source CIO, guest blogger for KikScore. Visit him at https://opensourcecio.blogspot.com

Related articles

Enhanced by Zemanta

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Merry Thanksoween!: Eight Helpful Tips for Your Small Business and the Approaching Holiday Season

Tuesday, October 25th, 2011

It’s almost November, and if you’re not already running around like a headless chicken preparing for the holiday season, you will be soon! Here’s some tips that’ll help get your small business get prepared.

  1. Create an attack plan: Have you started on that sales strategy yet for the holidays? Don’t wait too long! Your competition will start capturing your customers soon if you do not have a good plan!  According to this article from the fantastic Inc Magazine, your approach to the holidays should be planned for all year long.  So, if you haven’t started….what are you waiting for?
  2. Localize for your target audience: If you’re reading this, chances are that you’re a small business owner. If you’re a small business owner, chances are that you have a presence within your own community.  So, are there any local traditions, events and meetings that you can take into account when making your attack plan?  For example, say your community has a tradition of caroling every year or a large holiday event. Then, you might try to create a branding plan around those events or offer services/products that cater to those events to help you get your name out.
  3. Build a base: Be involved in your community. If you’re good with tip 2, you can probably skip this one. If  you don’t have a presence, start building one… now.  Also ramp up the social interactions in Twitter and Facebook.  Now is the time to connect with customers and potential customers using these social tools.
  4. Consider sponsorships: Do something for the community. Perhaps sponsor a festival or some type of talk. Or if there’s a university nearby, get involved in some of their events.  This is a great way to give back to the community and also get your business name out there so you are top of mind when people are shopping.
  5. Stock up on “bestsellers”: Stock up on products your customer wants. Once the holiday season gets rolling, it’s all about the items.  Try and order extra too. That way, you might not run out if an item turns out to be more popular than expected.
  6. Be the best: This is the time when you get to interact with a lot of potential customers either on your website, through social media or in person in your store. Remember at all times make sure you, your business and your employees present a good image that way you give a reason for those customers to come back.
  7. Try new marketing tricks: This is a good time to experiment with offers, advertising and even some fun videos about your business and product/service. Who knows, one of the things you try may help you in the future and create some buzz around your small business.
  8. Be accommodating: This is a busy time for everyone. Try and be flexible about requests, questions and issues that arise with your customers. If they ordered something and there was a problem, try to be as accommodating as possible. You want these customers to come back.  The customer is always right….especially around the holidays!

Hopefully, these tips will help you. Good luck and have a great holiday season!

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Congrats to Our Longtime Customer PaybaQ on 2011 W3 Award for Their Innovative & Unique Website

Monday, October 24th, 2011


Over the weekend we found out that our long time customer, PaybaQ won a very prestigious W3 Award for outstanding website design.  Paybaq was selected by W3 from over 3,000 entries. The founder of Brian Esposito has been a longtime KikScore customer and proudly displays his KikScore seal on PaybaQ’s website.  PaybaQ is a new age micolending site that has been growing fast and is getting a lot of attention. His KikScore seal has actually helped him increase registrations and sales on his award winning site over 20%.

To find out a little more about PaybaQ, Brian and his CTO Peter Hermsen told us their small business story just last month in one of our most highly read interviews on this blog!  They are clearly on a roll and this great award is just one further step in the growth and development of PaybaQ. Here are the details on the award that PaybaQ received.

Congrats Brian and team.  Keep it up!

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

The Speech AND the Pen are Mightier than the Sword: A KikScore Interview with Jill Foster

Monday, October 17th, 2011

Recently, I had the opportunity to speak with the amazing Jill Foster, founder of the speech coaching service liveyourtalk. Writing and giving speeches can be a trying task for some, and Jill is definitely the one to go to when that person is you. From my interview alone, I can safely say that Jill is a fun, energetic, and all-around great person who has a lot of wisdom to share with all of us.

Tell me a little about liveyourtalk.

The whole point of liveyourtalk is to provide coaching services in the social tech industry. I help these people improve their written content and social abilities when delivering speeches and other public speaking situations. I love doing what I do and I’m happy to be living out my dream job.

When and why did you decide to create liveyourtalk?

For years I’ve been teaching and doing various projects in the sales and social media circles. Through this time, I’ve seen a lot of fantastic people who could express their brands online and get into an offstage dynamic. However, I also saw a lot of these same people struggle once they got onto the stage. That’s when I decided it was time to start my business.

My business has been going for about a year and a half. I’ve been able to build on two loves: my love of social tech and my love for really thoughtful presentation and speech writing. The way I see it, creating liveyourtalk has been a great chance to bring more truth and fun into this world in terms of presenting and speech writing.

What was one of the biggest challenges you faced and overcame in launching liveyourtalk?

I would say that the biggest challenge has been learning how my customers think. This meant studying what the market wants from a speaking coach. In the first year of starting liveyourtalk, I discovered that what I wanted to provide wasn’t necessarily what people in the tech industry wanted from a speech writer. It was also pretty difficult to figure out what language they used when creating content for live audiences. It took a while for me to realize that writing is very much grouped in the world of speech coaching. There are certain content needs that must be made easier.

How do you advertise yourself to get more clients?

Actually, I’d say that 90% of my business comes from word-of-mouth. A lot of that business came from participation in my career before starting liveyourtalk. However, I do participate in Facebook and Twitter; more the former than the latter. In both of these, I participate in specific groups to keep within my target audience. My focus is mainly on media and socially centric clients.

Have you had any trouble proving your business’ credibility and legitimacy to potential customers and website visitors?

Not particularly, but there’s always room for improvement. One thing that I know I could always try to do is find ways to make liveyourtalk more socially accessible. What I mean to say is that, although I haven’t really encountered any problems, I’m fully aware that my site could be improved.

When you’re not working on liveyourtalk, what do you do to relax?

I love to exercise. I also have a lot of fun going out somewhere with my husband or friends. Participating in the social tech community is really enjoyable. In fact, I even have some fun video side-projects.

Based on your expertise, what two or three things do you think small businesses should be doing concerning marketing?

Frankly, there are so many different social marketing and social media opportunities that it can sometimes be daunting. One piece of advice I’d give is to look at your overall goals and choose two media platforms to use. But keep in mind that, even though there are so many different ways to use social media, you don’t have to use them all.

Another important thing is to make sure that your business culture is personalized. Give people a feel for your services and show them how you handle yourself in your industry. Again, there are tons of ways to do this. A good way to do this, in my opinion, is to make a 30 second to 1 minute video that goes over your business. It helps to create an image in people’s minds that they can really understand.

What tools would you recommend in the small business world?

A helpful tool that I use is the search function in Twitter. Even if you don’t participate on Twitter, using it to search for certain keywords can give you a lot of information. It’s really helpful when searching for clients and competitors. You can see if they’re on Twitter and, if they are, what they’re doing.

For businesses that feel more comfortable on social networks, I would also recommend HootSuite. It can help you organize your social media conversations, like those in Facebook and Twitter, as well as set up ongoing feeds for what you search. It also has measuring tools for tracking how much someone is looked at on social media sites.

If you had to pick two lessons that you’ve learned from launching and maintaining liveyourtalk, what would they be?

The greatest lesson I’ve learned in getting liveyourtalk off the ground is that you must develop working systems for your business. It’s important to be fun, clear and artistic when you’re on the stage. Therefore, you need to figure out a system for how to create this feeling while conveying it with good content.

In addition to this, I’ve learned that it is essential to remind yourself to pull back for a minute and look at your business as its own entity. By doing this, you can get an objective view of your business and see how you can make it successful.

Thanks to Jill Foster for an incredible interview! I hope that everyone can learn as much from her expertise and enthusiasm as I have!

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Online Trust Gets More Validated – Google Introduces Trusted Stores

Monday, October 3rd, 2011

Google just announced a program called Google Trusted Stores. That means that Google has officially joined the trust seal party (see post at DIY Marketers site on the range of trust seal options).  From the information that is available from Google along with the 50 second video on Google Trusted Stores, it looks like Google has seen the same issue many folks see shopping online and are trying now to help address that.  Which stores, especially which small business stores, can you trust when you want to buy online?  The data about shoppers online trust concerns is convincing that there is still a concern that shoppers have when buying on the internet and to top that off 7 out of 10 shopping carts are abandoned.

So Google’s Trusted Stores appears to do the following items:

1. Trust By Association with Google – This service puts Google’s name on your store website – another trust by association for small businesses.  You trust Google so you should trust our store.

2. Google Tracks Product Shipping Timing – Google validates on time shipping for online stores – Does a store have a “high percentage of orders with on time shipping” and “low average days for product to ship.”

3. Google Tracks Customer Service Issues – Google will check to see are there a “high percentage of issues resolved quickly” and is there a “low number of customers needing assistance with an issue.”

4. $1,000 Purchase Protection – Google is going to offer to mediate if a dispute arises between a shopper and a Google Trusted Store and also the shopper will have the opportunity to opt-into getting purchase protection of up to $1,000 (in lifetime claims).

So what is new about what Google is doing in the trust seal space?  They are essentially monitoring, tracking and then in some manner validating shipping, delivery and customer service issues with a online store owners.  These are very important areas for shoppers and website visitors to find out information about prior to a sale, but there are still some areas that are missing as a part of the trust calculation.

Franky, Google looks to be focused on shipping and customer service issues, but does not really cover some other items that are important to the trust calculation for shoppers and these include:

1. Who is behind the website?

2. Where is the website hosted, is it in a country that has a high incidence of fraud?

3. Who is behind the business that runs the website?

4. Who manages the business and do they have a trackrecord of financial reliability or a propensity for committing fraud?

5. Does the business owner or business have any liens or judgements pending against them?

Incidentally, a lot of these questions are actually answered by sites that have a KikScore seal on their site.  So that also helps answer how is KikScore different than the Google Trusted Stores.  If you use KikScore, shoppers at online stores get a look into who is behind the business, the management, website history, customer feedback along with a dynamic and real-time trust score that gives shoppers an indication about whether level of trustworthiness for website owner. Here is an example of two customers: PaybaQ.com and Hand Law Offices.  So if store owners decide to become a Google Trusted Store, they should still look at using the KikScore seal to provide important elements of transparency to website visitors about themselves, their business and track record of success.

Interestingly, Google appears to be focusing on online stores, but small business of all types from lawyers, doctors, contractors, plumbers, bloggers etc can use a trust badge for their website so they can demonstrate that their service business is trustworthy (see Hand Law Office example above).  This is even more important with the increase in local search driving website visitors to new local service provider websites where they currently get little, if any, information about the local service provider beyond what may be on that service provider’s “About Us” page, if they even have one. We at KikScore offer a confidence badge for these types of non-ecommerce stores so that when website visitors locate and visit these small business websites the website visitors can make a determination whether these local businesses are trustworthy and have a track record of reliability too.

All in all an exciting day for our industry.

Please tell us how are you increasing your customer’s trust.

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Followup – RE: Top Ten Reasons Small Businesses Fail, part eight: Cash Flow

Friday, September 23rd, 2011

A business (also known as enterprise or firm) is an organization engaged in the trade of goods, services, or both to consumers.[1] Businesses are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners (emphasis mine). Businesses may also be not-for-profit or state-owned. A business owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning.

The definition in the preceding paragraph, from Wikipedia, is a clear and precise explanation of what is meant when one discusses the term business in the context of American economics.  My previous post, “Top Ten Reasons Small Businesses Fail, part eight: Cash Flow“, provoked more response than any other post I have presented for the KikScore blog site.  Several comments implied a lack of understanding of what “business is about” on my part.

I presents the Wikipedia definition not so much to defend myself as to clarify what I mean when I use the term “business”.  It’s seems to me that my several critics, with the best of intentions, are confusing “business” with “vocation“, at least in the context of this discussion. This is easily done, and the confusion is most likely at the root of why many consider it distasteful (of me) to imply that they must pursue their vocation solely for the purpose of making money.

According to Dictionary.com, “vocation” is defined as “a particular occupation, business, or profession; a calling; or a strong impulse or inclination to follow a particular activity or career.”  These are all valid definitions; I consider what I do for a living, providing computer support for solo entrepreneurs and small businesses indeed to be my “calling”, something I do for reasons well beyond simply making money.

But make no mistake: having said that, if I don’t make money, I will very quickly have to find something else to do, or I will be broke, bereft and bankrupt.  No amount of altruism, good intentions, or heartfelt desire to save the world makes any difference to my landlord, my cell phone provider, Uncle Sam or any of my other debtorsMy best wishes for the world are not providing for my impending retirement – only the money I make does that.  This is a distinction that appears to have been lost to my detractors, who clearly misunderstood my opening statement in my previous post as meaning that nothing is more important than making money.

If that is the case, let me state publicly that this is not what I meant.  I was merely stating a simple fact – businesses exist to make money.  This is not why we WHAT we do for business; in fact, if we are wise, we choose to do something we’re both good at and that we enjoyed doing.  But the third, and most often overlooked, criteria in this consideration is that we must choose something that we will be paid to do.  And, hopefully, paid well.  The annals of American business are rife with the husks and carcasses of enterprises founded by those who fail to understand that businesses are about making money.

Wall Street forgot this; thus came the crash of 2008.  Sound business principles were abandoned in a blind pursuit to keep up with the Joneses and chase the hottest fads and trends rather than do what they knew they should have been doing, which was to invest wisely with an eye on long range profitability and stabilityLehman Brothers, the company were I began my IT career, no longer exists because, despite their place as not only a major Wall Street firm but a source of guidance and leadership via the Lehman Brothers index, they took their eyes off the prize and bankrupted a star in the Wall Street firmament that was over 100 years old.

Let the serve as a cautionary tale to those new businesses, or even existing ones, who imagine that they are in business for purposes other than reaping a profitWHY you are in business is not the same as WHAT you are in business for.  I hope that you enjoy what you do; I highly stressed that you do what you do with the utmost integrity and respect for your customers and clientsNothing less will yield profitable results.

At the end of the day, however, profit is what you are in business for.  And that is why I posted an article about managing your cash flow, and the importance of getting beyond the emotional inhibitors which may cause you to ignore or avoid the importance of managing your money.  The warm fuzzy feeling you get at the end of the day, having done a job well done, provides many things.  But if it doesn’t add up to an increase in your bank balance, when that feeling fades, you’ll have nothing left to show for it.  And sooner or later, you either will have to focus on profit, or you will go out of business.

And that’s not my opinion – that is a simple equation, and a statement of fact.


Cornell Green is Your Open Source CIO, guest blogger for KikScore. Visit him at https://opensourcecio.blogspot.com

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Helping Small Online Businesses Demonstrate Trust & Credibility: KikScore and Shopify Partner Up

Tuesday, September 20th, 2011

As you all probably know, we at KikScore are dedicated to helping small businesses alleviate consumer trust concerns. What you may not have known is that, for the second time, KikScore is going to attempt to take over Canada! That’s right; we are once again arming ourselves for the coming partnership between KikScore and Canadian company Shopify. Together, we’ll help to revolutionize the ecommerce industry and continue to fulfill our mission at KikScore of doing everything we can to help small business and entrepreneurs!

Shopify, an online retail platform that hosts over 1,600 stores, has decided to partner up with KikScore. This new alliance will give Shopify ecommerce stores access to KikScore’s Confidence Badge app. This app contains KikScore’s 4 unique tools that are packaged together into a one-of-a-kind trust seal: (1) a business-specific trust score to help small businesses, (2) a Confidence Badge to display at the bottom right of the business’ website, (3) a dynamic and informative merchant report card, and (4) an interactive feedback platform.

There are a number of reasons for our partnership with Shopify. Here are a few key data points:

1) More than 50% of internet users don’t shop online because of security concerns.

2) 85% of consumers worry that online retailers don’t do enough to combat online fraud.

3) Over 75% of all potential online purchases are abandoned.

There is even more data on this issue of the challenges of small business and demonstrating trust here in this recent post we did on the topic.

Our partnership with Shopify will allow small businesses to empower themselves like never before. “We are really excited about being able to offer our KikScore Trust Seal through our new Shopify application. Now all Shopify customers can easily add a KikScore seal to their site through this streamlined application” says KikScore VP, Product, Mike Collins. With our app, small businesses can easily and efficiently display their track records of reliability. It’s time to cut down on shopping cart abandonment and increase sales!

For more information on our awesome new partnership with Shopify, take a look here.  Also please make sure to check out the KikScore Confidence Badge and Trust Seal App in the Shopify App Store.

Thanks to everyone at KikScore and Shopify for helping to make this possible.  If any Shopify merchants would like more information about the App, please feel free to email us at support@kikscore.com. We would love to hear from you.

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Guest Post: Top Ten Reasons Small Businesses Fail, part eight: Cash Flow

Friday, September 16th, 2011

Cash flow

It’s odd: the purpose of starting, running or working for a Small Business is making money. Yet managing money is almost universally the one thing most neglected, ignored or feared by Small Business owners, operators or employees .

Quite often, you’ll hear some variation of the phrase “I’m not really in it for the money” – as if a focus on the financials is dishonorable or morally objectionable. But if you consider it for just a moment, that’s like a doctor sayingI’m not really in it to help people“. Whether you’re a Scrooge-like materialist or a post-modern hippy at heart, the purpose of starting, running or working for a business is profit.

Many people, regardless of their financial status, avoid dealing with their finances. Debt consolidation commercials fill the air, and stories of multi-million dollar celebrity bankruptcies have almost become cliche. But managing Small Business financials doesn’t require advanced calculus skills — just an understanding of basic accounting skills, and a strategic use of technology.

You have to manage your money — Small Business financial management is more than having a positive bank balance. Cash flow becomes critical when there is a delay between the money you’re owed (accounts receivable) and the money you owe (accounts payable). This is where many Small Businesses experience cash flow problems — they know they’ve got the money coming in, but they miscalculate and end up overdrawn.

That is, after all, why it’s called cash flow — it’s dynamic, and fluid. The informal running total many of us depend on to manage our personal finances doesn’t scale effectively, and bouncing a check to a distributor or supplier can affect your credit rating, or worse, the survival of Your Small Business.

Below is a short list of software & websites to help you manage Your Small Business financials:


Of course, technology is not a magic bullet. The best accounting program is useless if you don’tuse it. This is why I recommend starting by creating a Mint.com account.

Mint.com allows you to reverse-engineer your budget: you provide read-only access to your bank accounts and credit cards, and it automatically categorizes your deposits and expenses. After a few months, you have a graphical breakdown of your cash flow: once you see where your money goes, and what your spending patterns are, you can then properly manage Your Small Business budget going forward.

Mint.com is run by Intuit – the company behind QuickBooks, the de facto standard in bookkeeping software. If you have fewer than twenty active clients (so far), QuickBooks Simple Start Free Edition 2010 allows you to manage your billing and invoicing in the same format used by most accountants.

Using QuickBooks requires an understanding of basic accounting principles, which is why I’ve included one of the best introduction to accounting tutorials as the final link in the short list, Dave Marshall’s Bean Counter website.

The Bean Counter site has been online for eight years, and is the simplest introduction to basic accounting principles you’ll find without taking a course or buying a book. As with the software, it’s only useful if you actually use it.

Which is a choice only you can make. But your cash will flow, either way. The question is… in which direction?


Series inspired by “Top Ten Reasons Why Small Businesses Fail” by: Connie Holt, E.A. cholt@henssler.com
The Henssler Financial Group Position Paper
© 2004 The Henssler Financial Group | www.henssler.com


Cornell Green is Your Open Source CIO, guest blogger for KikScore. Visit him at https://opensourcecio.blogspot.com

Enhanced by Zemanta

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Better Business Bureau – An Accreditation Process Based On How Much Money Your SmallBiz Pays?

Thursday, September 1st, 2011

Remember the Better Business Bureau?  Do you use it? Do you like it? If you found it helpful…well it might not be as helpful as you thought it would be. According to MSNBC, the BBB’s accreditation process might be based purely on money. Criticism is being directed at the BBB’s aggressive membership sales process.  The BBB has admitted to making mistakes and said that they have reviewed the 16 factors that they consider when deciding whether or not give a business accreditation.  MSNBC’s post goes on to say that it’s better for consumers to solicit opinions on Social Media platforms on the business that you are interested in as opposed to specifically relying on the Better Business Bureau.  This is not the first time that there has been some criticism of BBB as we previously covered news reports by ABC News of BBB allegedly selling grades for small businesses.

Some people are really not happy with the BBB right now. But, some people go pretty far in venting their anger toward the BBB’s practices. Fee Fighters, a comparison shopping website for credit card processing, came out with a post that called the BBB is a “[@#$% ]Scam“. They then went on to say that the BBB may be exhorting people by describing some interactions that a business had with BBB when that business contacted the BBB in regards to some complaints that were apparently filed against the business.  The business, according to the Fee Fighter’s blog post, was told by the BBB that if the business would pay over $700 for a BBB membership than those complaints would be potentially cleaned.  In fact, according to the Fee Fighter’s account once the business paid for the BBB membership the rating for the business jumped from an “F” to an “A-“.  Oh by the way apparently according to this story on Gawker, the terrorist organization, Hamas, that has claimed responsibility for lots of bad things somehow gets an A- from the BBB.

Fee Fighters followed up on their post with a post recording the BBB’s reactions. At the time that they had published the post, they themselves at Fee Fighters had received BBB accreditation and had paid a lot of money for it. However, when the BBB saw their post, the BBB sent them a letter revoking Fee Fighter’s accreditation because the post did not conform to one of their guidelines.  Fee Fighters sent the BBB a letter back that stated that they were just telling the truth” which resulted in the BBB changing their status on the BBB’s website to Fee Fighters now having no rating.

How does all of this look for the BBB?  What do you all think?

Post to Twitter Tweet This Post

  • Share/Bookmark
 
 

Archive for the ‘Small Business’ Category

Small Business Influencer 2011 Champions: Some Special Shout Outs & Recommendations for Next Year’s List

Thursday, August 25th, 2011

As you know, KikScore was nominated for the top 100 list of the Small Business Influencer’s 2011 list of Champions. Late Monday evening, the winners for this honor were announced. We are happy to see those who made it in and couldn’t help but notice some names that are particularly important to KikScore. These people have been a great help to KikScore as well as the rest of the small business world and we cannot help but admire all they’ve done. It is with this that we are proud to give a special shout out to a select group of people!

Some Judges We Want to Mention

Ramon Ray – Ramon is an editor and technology evangelist for Smallbiztechnology. He has written tons of great articles, including a write up on KikScore on BusinessInsider. We’re really grateful to have had Ramon take the time to help market KikScore and build the brand. Great job with everything you’ve been up to, whether helping us out or judging the Champions list!

Anita Campbell – Anita is a publisher for Small Business Trends and BizSugar, as well as another one of the judges for Small Business Influencer 2011. What makes Anita so special to us is her constant support of KikScore. She got us invited to the webinar for Focus.com on security for small and medium businesses and has suggested small businesses to use Kikscore. Thanks for all your help and keep up all of the amazing work Anita!

Ivana Taylor – Yet another judge, Ivana is DIY Marketers’ small business evangelist. In a nutshell, she’s an incredibly helpful source of information for all things small business. Our hats go off to you, Ivana! We can’t wait to see what you do next!

The Champions of this Year

Shashi Bellamkonda – Shashi, the business swami of Network Solutions who made it into the top 100 list of Champions, has been a huge supporter and incredible help to KikScore. Among the many things he’s done, Shashi was a big part of Social Commerce Camp DC, which was a blast. You’ve been and continue to be an enormous help to all of us at KikScore and we want to congratulate you on making it into the top 100!

Melinda Emerson – Also known as SmallBizLady, Melinda has also made it into the top 100. Among many things, Melinda is the host of Twitter’s weekly talk show, #SmallBizChat. Needless to say, she is the whole reason KikScore got the opportunity to be the guest of honor on #SmallBizChat one week. Congratulations Melinda! You’ve helped us so much and we’re really excited on your making it to the top 100!

John Lawson – Another Small Business Influencer 2011 Champion, John is CEO of 3rd Power Outlet and ColderICE Media. John helps KikScore out with introductions as well as with The KikScore Startup & Small Biz Daily. His efforts have been a great help and we at KikScore are lucky to benefit from his expertise. Thanks for all your work John and enjoy your Champion position!

Laurie McCabe – A partner at the SMB Group and a small to mid-sized market expert, Laurie is yet another deserving Champion. A while back, Laurie took the time to interview KikScore for one of SMB Group’s podcasts. This was a great opportunity as well as a great honor. You’ve been great Laurie! We’re so happy to see you make it to the top 100!

Our Recommendations for Next Year

Tinu Abayomi-Paul – Tinu is part owner of the amazing Free Traffic Tips. She is truly an example of a small business expert as well as great person. Thanks for all of the guidance you’ve given the small business community, Tinu!

Shonali Burke – Owner of Shonali Burke Consulting and editor of WomenGrowBusiness, Shonali has a treasure trove of advice for us all. Alongside being a PR expert for small businesses, she truly is digital PR pioneer. Keep up all the great work, Shonali!

Jill Foster – Jill has taken on many different roles. The founder of Live Your Talk, a public speaking advocate, a blogger, and the founding editor of WomenGrowBusiness, Jill has a thing or two to teach small businesses. You continue to teach us all and for that we thank you!

To those who made Small Business Influencer 2011 possible as well as those who provide inspiration to countless small business, thank you! To everyone who made it to the Small Business Influencer 2011 top 100 list, congratulations! We think it’s awesome what is being done to recognize the folks who enable small businesses’ success and are so happy that we were nominated! We hope to see you all make the list again next year!

Post to Twitter Tweet This Post

  • Share/Bookmark