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Posts Tagged ‘Kikscore’

Small Business Influencer 2011 Champions: Some Special Shout Outs & Recommendations for Next Year’s List

Thursday, August 25th, 2011

As you know, KikScore was nominated for the top 100 list of the Small Business Influencer’s 2011 list of Champions. Late Monday evening, the winners for this honor were announced. We are happy to see those who made it in and couldn’t help but notice some names that are particularly important to KikScore. These people have been a great help to KikScore as well as the rest of the small business world and we cannot help but admire all they’ve done. It is with this that we are proud to give a special shout out to a select group of people!

Some Judges We Want to Mention

Ramon Ray – Ramon is an editor and technology evangelist for Smallbiztechnology. He has written tons of great articles, including a write up on KikScore on BusinessInsider. We’re really grateful to have had Ramon take the time to help market KikScore and build the brand. Great job with everything you’ve been up to, whether helping us out or judging the Champions list!

Anita Campbell – Anita is a publisher for Small Business Trends and BizSugar, as well as another one of the judges for Small Business Influencer 2011. What makes Anita so special to us is her constant support of KikScore. She got us invited to the webinar for Focus.com on security for small and medium businesses and has suggested small businesses to use Kikscore. Thanks for all your help and keep up all of the amazing work Anita!

Ivana Taylor – Yet another judge, Ivana is DIY Marketers’ small business evangelist. In a nutshell, she’s an incredibly helpful source of information for all things small business. Our hats go off to you, Ivana! We can’t wait to see what you do next!

The Champions of this Year

Shashi Bellamkonda – Shashi, the business swami of Network Solutions who made it into the top 100 list of Champions, has been a huge supporter and incredible help to KikScore. Among the many things he’s done, Shashi was a big part of Social Commerce Camp DC, which was a blast. You’ve been and continue to be an enormous help to all of us at KikScore and we want to congratulate you on making it into the top 100!

Melinda Emerson – Also known as SmallBizLady, Melinda has also made it into the top 100. Among many things, Melinda is the host of Twitter’s weekly talk show, #SmallBizChat. Needless to say, she is the whole reason KikScore got the opportunity to be the guest of honor on #SmallBizChat one week. Congratulations Melinda! You’ve helped us so much and we’re really excited on your making it to the top 100!

John Lawson – Another Small Business Influencer 2011 Champion, John is CEO of 3rd Power Outlet and ColderICE Media. John helps KikScore out with introductions as well as with The KikScore Startup & Small Biz Daily. His efforts have been a great help and we at KikScore are lucky to benefit from his expertise. Thanks for all your work John and enjoy your Champion position!

Laurie McCabe – A partner at the SMB Group and a small to mid-sized market expert, Laurie is yet another deserving Champion. A while back, Laurie took the time to interview KikScore for one of SMB Group’s podcasts. This was a great opportunity as well as a great honor. You’ve been great Laurie! We’re so happy to see you make it to the top 100!

Our Recommendations for Next Year

Tinu Abayomi-Paul – Tinu is part owner of the amazing Free Traffic Tips. She is truly an example of a small business expert as well as great person. Thanks for all of the guidance you’ve given the small business community, Tinu!

Shonali Burke – Owner of Shonali Burke Consulting and editor of WomenGrowBusiness, Shonali has a treasure trove of advice for us all. Alongside being a PR expert for small businesses, she truly is digital PR pioneer. Keep up all the great work, Shonali!

Jill Foster – Jill has taken on many different roles. The founder of Live Your Talk, a public speaking advocate, a blogger, and the founding editor of WomenGrowBusiness, Jill has a thing or two to teach small businesses. You continue to teach us all and for that we thank you!

To those who made Small Business Influencer 2011 possible as well as those who provide inspiration to countless small business, thank you! To everyone who made it to the Small Business Influencer 2011 top 100 list, congratulations! We think it’s awesome what is being done to recognize the folks who enable small businesses’ success and are so happy that we were nominated! We hope to see you all make the list again next year!

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Vote KikScore for 2011 Small Business Influencer Award!

Wednesday, August 3rd, 2011

Small Business Influencer Nominee

“A small business influencer is a person, company or other organization that has made a meaningful and lasting impact on the North American small business market.”

Here at KikScore, we are honored to have recently been nominated for the 2011 Small Business Influencer award in the “Corporations” category. Above is the definition behind the Small Business Trends and Small Biz Technology’s “Small Business Influencer” award and we are glad to have been one of the 520 businesses nominated, along with other influential people and businesses, such as David Nilssen and NEXTIVA. Their goal is to honor those companies that have made the most significant contributions and impacts to the North American small business market and we’re thrilled to have made the cut!

We’d like to extend a special thanks to our friends Anita Campbell and Ramon Ray who have done a great job, along with the help of their team and associates, of putting this entire competition together and supporting the small business community! We’d also like to thank Anita for swinging by last week and participating in the #SmallBizChat (In case you missed the chat, you can view our recap presentation on How to Make Your Business Look Credible and Trustworthy Online). And  thanks to Ramon for the great write up on Business Insider that he did about KikScore last month. This competition is a great way to promote small businesses and reward those who are the most influential towards them.

The awards recognize the top 100 influencers,  being decided 40% by community votes and 60% judge votes. Voting by the community is currently underway and ends on August 9th, so we hope you can vote for us by clicking here or the icon below! The top 100 receive the recognition that comes with being named a winner, including general publicity and the right to display Winners insignias on books, websites, brochures, etc. You can vote once per nominee per 24 hours so don’t hesitate to check back and vote everyday!

Small Business Influencer Vote

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Posts Tagged ‘Kikscore’

#SmallBizChat Highlights – Tips on How to Make Your SmallBiz Website Look Trustworthy & Credible

Wednesday, July 27th, 2011

Tonight we were honored to have been the guest on the #SmallBizChat! We would like to thank everyone for participating and sharing their opinions  on the chat and would like to especially give a special thanks to Tai Goodwin and Melinda Emerson for providing us with this great opportunity. Hope you all enjoyed the chat and benefited from learning all about how to make your small business trustworthy online! To find out more information about online trust and the KikScore solution, check out our presentation regarding the topic by clicking the link below:

After reading about the importance of trust seals, we would like to offer you a 90 day free trial at KikScore. When signing up  with KikScore, use the promotional code SMALLBIZCHAT to start the free trial and publicly demonstrate your trust on your homepage!

Thanks again!

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Top 5 Reasons to Join KikScore on Next Wednesday’s #SmallBizChat

Wednesday, July 20th, 2011

Gone are the days where interviews had to be conducted face to face, person to person. With the evolution of technology and now social media sites, Twitter has become the perfect setting to conduct an interview. In fact, Melinda Emerson has taken advantage of this and hosts a popular weekly #SmallBizChat to create a network for emerging small businesses to both teach and inspire one other. TaiGoodwin, the founder of Launch While Working, is another host of the #SmallBizChat (and you may remember her from our interview with her earlier this summer, which can be found here). The topics vary every week, all matters in regards to small businesses and the challenges they face. This helps and strengthens the small business community, aiming to prevent future small business failures. What makes these interviews different from your traditional one on one interview is that both the participants and guests can type in their answers to questions from the host, allowing for an interactive interview.

Next Wednesday, July 27th, our own Raj Malik has the honor of representing KikScore on the #SmallBizChat at 8:00 PM. He will be discussing online trust with Melinda Emerson, enlightening the small business community on How to Make Your Business Look Credible and Trustworthy Online. This #SmallBizChat is one that should not be missed. Here are the Top 5 reasons to attend next week’s SmallBiz Chat with KikScore!

1.  By participating in the chat, you have the chance to introduce yourself and promote your brand to both KikScore and the small business community.

2.  The statistics regarding online trust are shocking and detrimental to all small businesses, as many customers choose bigger, more popular brands as opposed to lesser-known small businesses. Therefore, it is important that you learn how to make your business look trustworthy and reliable to potential customers.

3.  Get fast knowledge and rapid responses to your online trust-related questions and comments.

4.  It’s more fun and valuable to be a part of an interview than just reading or watching someone else’s. Take part and be active!

5.  Honestly, you’re going to be on your computer and most likely Twitter anyway, so you might as well join the #SmallBizChat.

So if you have a rising startup or small business, or are just an ambitious entrepreneur, or just want to learn more about small businesses and online trust, take part in next Wednesday’s #SmallBizChat with KikScore! I will see you there, or I will see you on another time!

Here is more information regarding the chat and how to enter.

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Small Business Community – Remember to Celebrate Your Freedom This Weekend!

Friday, July 1st, 2011

Every Fourth of July, millions of Americans celebrate Independence Day with picnics, parades, barbecues, concerts, carnivals, and other extravagant public and private events, all being capped off with fireworks. While everyone loves the holiday, enjoying their time off from work and spending time with family and friends, we should not forget the importance of the holiday and our freedom.

On the historic date of July 4, 1776, the United States Congress officially approved and adopted the Declaration of Independence, the document that our founding fathers used to declare their colonies’ independence from Great Britain. In doing so, the Declaration listed the grievances against King George III, justifying the independence of the United States, and furthermore, explained that everyone is endowed with certain unalienable human rights, most specifically those of “life, liberty and the pursuit of happiness.”

Our freedom was worth fighting for, and all Americans, especially entrepreneurs that started their own small businesses such as ourselves here at KikScore, should be thankful to still have all of the liberties that we were promised in that document. Without our freedom, no small businesses could be in existence; instead, we are allowed to pursue our dreams and make them come true. For small businesses, it is just a matter of taking the risk of beginning a start-up and then putting in the time and effort to make it succeed and prosper.

Have a great Independence Day weekend, enjoy the fireworks, and celebrate your pursuit of entrepreneurial happiness!

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Posts Tagged ‘Kikscore’

KikScore in Business Beware and ShoestringVenture

Wednesday, June 29th, 2011

We at KikScore have been on a roll lately! Last week, we received some great press from the wonderful Leah Bodi, production coordinator for the Business Beware Show. As if the news couldn’t get better, we were lucky enough to be interviewed by the great Steve Monas for ShoestringVenture. We are extremely grateful for being recognized by Leah and Steve, who both share our passion for helping businesses out.

If you are interested in hearing what Leah had to say about us, check out A New Wave of Online Trust Scores. To see Steve’s interview with us, take a look at KikScore – Helping Small Business Win the Battle for Online Trust.

Of course, we encourage you all to follow both of these amazing groups on Twitter at @BusinessBeware and @ShoeStringBook so that you too can benefit from the wisdom they offer businesses. Our thanks go out to Leah, Steve, and our loyal customers for all that you have done!

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Verisign vs. KikScore: An Overview of Online Trust Seals and How They Differ

Monday, June 27th, 2011

VS.

If you follow the KikScore blog, you are most likely well versed in the general subject of small businesses and online trust.  You most likely even have one or two pop culture references under your belt that relate to topics such as security and e-commerce.  I would go as far as to say that you probably know a good bit about trust seals.  But do you really understand the different features that are provided by different companies?  A little research could really make the difference for your small business.  Lucky for you, the research has already been done….in this blog post I’ll provide an overview comparison of the KikScore Trust Seal and the popular Verisign Trust Seal.

Let’s start with what we know.  Just to review: a trust seal is a type of validation for an online site that is provided as a service from a third-party business.  Current popular providers include: Trust Guard, BuySAFE, Verisign, Better Business Bureau, TRUSTe, and McAfee SECURE.  These companies typically provide services that range from bonding transactions to services that may aim to prevent hacking or identity theft,  scanning services for websites or display privacy policies for businesses.

For this post, I am going to use the Verisign Trust Seal in comparison with the KikScore trust seal.  The Verisign Trust Seal is the probably most wide publicized in the market today.  If you are a small business with an online presence, you probably have heard of Verisign.  So why KikScore?  Why would you need the KikScore Trust Seal if there are so many other companies out there who provide what look to be similar services?

ANSWER: KikScore provides services to small businesses that you will not find anywhere else and here is why.

  • Multi-Dimensional Approach to Demonstrating Trust for a Small Business.
    • The Verisign trust seal has its benefits.  It possesses an impressive methodology that screens sites for certain malware and enables online businesses to identify a subset of security issues, as well as provide solutions and support.  KikScore takes a different take on yje trust and information standpoint for small businesses and uses an approach to incorporate and consolidate key information about a business’ track record that a website visitor would like to know about such as: customer satisfaction, financial responsibility of the business, management information location of the business, customer service and return policies, website history and reliability.  This information is then compiled into format that is easily accessible to website visitors from the website of the small business owner.  KikScore then creates a unique trust score based on all of this information about a business and displays it on the small business website.  So while other seals scan a site, KikScore focuses on information and data about a small business and whether that small business has a record of reliability and trustworthiness.
  • Merchant Report Card.
    • All of the information compiled on a small business is then consolidated into an interactive and continually updating report card for that business.   Both the KikReport and the trust score are continually updated as more information becomes available.  This is a feature that cannot be found in companies such as Verisign and is unique to KikScore: the merchant report card evaluates and displays information about merchants and small businesses on areas such as reliability and trustworthiness so that customers can further evaluate the trustworthiness of a site.  The KikReport allows a small business to take information about itself and display it in one place to website visitors, leads and shoppers.
  • All-Inclusive and Customized Using the Small Business Brand & Reputation Not Someone Else’s.
    • Verisign heavily advertises the fact that they are an already well-established service.  In fact, the Verisign logo even shows up in search engine results, for example, Google.  While this is a nice feature, this approach relies solely on the Verisign name and reputation and ignores the small business’ reputation and their owners trackrecord and history.  KikScore provides a unique trust score to each of its clients and allows the small business to use its own reputation and track record of reliability through the KikReport to demonstrate trust to website visitors.  Also, the KikScore trust seal is not simply a trust seal – it provides actual information about the business, its history and reliability so website visitors can make their own informed decision about the trust and security of a small business.  Which brings me to my next point…
  • Transparency.
    • The KikReport includes website history, store locations, services provided, and customer testimonial.  All of this is in addition to the basic Trust Seal and Trust Score.  This creates a solution for small businesses that allows website owners to be more transparent and open about themselves to shoppers and website visitors.  There is such a wealth of information about a small business that they can use to convey a track record of reliability and trustworthiness, KikScore simply enables a small business to take this existing information about a company and makes it easily available to potential customers and website visitors at the point of purchase.
  • It’s A Dynamic 2-Way Street!
    • KikScore also helps small businesses further develop a relationship with its customers.  Merchants have the option of providing an informational  video on their own KikReport as a way to introduce themselves to website visitors.  Additionally, the trust seal facilitates  real time interactions for small businesses with their own customers through the feedback platform that is built into each small business KikReport.

Verisign as a company has a reputation for generally providing a reliable and useful service to its clients.  But, if you are a small business who already subscribes to the Verisign service, you might want to consider adding the KikScore Trust Seal and Score to your website.  Another option to consider is the KikScore Service Seal: a product that is targeted towards businesses and websites who do not sell physical products online.  People who run service businesses such as bloggers, contractors, plumbers, lawyers, and movers can use the KikScore Service Seal, which is a confidence badge tailored specifically towards these types of companies.  The Service Seal is unique to KikScore; this type of seal cannot be found anywhere else in the market.

KikScore provides online businesses with the opportunity to extend their approach to online trust and security through greater transparency which ultimately should help a small business become more accessible and successful by clearly and convincingly demonstrating their trustworthiness!  Check us out and for more information about KikScore here are some recent articles about the KikScore trust building service for small business: Dealing with Shopping Cart Abandonment, Customers Unsure They Can Trust Your Business? Consider Trust Seal Provider KikScore and this article on A New Wave of Online Trust Scores.

Disclaimer: Product names, logos, and services are the property of their respective trademark holders.

Photo Credits: http://verisign.com, http://kikscore.com

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Sealing the Deal (Part II of II): Earning Reputation

Wednesday, June 22nd, 2011

As I discussed in Part I of this post, service seals are a great way to help ensure your business’ legitimacy through your non-ecommerce website. However, while I have explained how service seals are helpful, I have yet to explain how your business can utilize and benefit from KikScore’s particular service seal.

Show ‘em Who’s Boss

Ever lost business to a bigger company in your industry? It’s not unlikely that many (if not all) of us have at some point. To be honest, increasing website visitors and getting more clients is about more than just proving that you’re trustworthy; it’s about providing great service and showing others that you can compete with the “big dogs.” Every business, regardless of size, has its edge. Maybe your business is made of highly reputable people with past experience in the field. Maybe your customer base is more loyal than those of bigger businesses. Whatever the perk, it’s essential that potential and current customers know it.

KikScore’s service seal aims to highlight what makes your business stand out through several factors, such as:

  • Financial and public records
  • Security
  • Visitor Traffic
  • And more

Let’s face it, you’re stronger than you think. Isn’t it time to let your business show it? Through our service seal, we intend to help you fight that good fight and highlight any aspects of your business that website visitors want to know.

Power to the People, Power to You

At this point, it definitely goes without saying that KikScore’s service seal focuses on proving to potential customers that your business can be trusted. The data that goes into creating your business’ unique service seal can say a lot, but why stop there? After all, referrals are the best way to get more business. That’s where our service seal’s feedback platform comes in handy.

Your service seal will not only be a place to show off your business’ information; it will also be an open environment in which previous and current customers can discuss their experiences of working with you. By doing this, website visitors can see a testimonial page that is ever-expanding. One happy customer’s praise goes pretty far, but the feedback platform is there to do wonders.

KikScore’s service seal is thorough for one reason: educated people make educated decisions. If you can prove both your business’ trustworthiness as well as its competitive advantage(s), you won’t have trouble earning your reputation.

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KikScore SmallBiz Interviews’ Greatest Hits & Top Strategy Tips for Entrepreneurs: Part II

Friday, June 17th, 2011

KikScore has had the pleasure of interviewing many small business owners over the past few years, asking these entrepreneurs about all areas of their businesses and what has spurred their growth, while also throwing in light-hearted pop-culture related questions.

In Part I of this two-part Greatest Hits series, I highlighted the top five lessons learned from these interviews with regards to establishing a successful small business. If you missed Part I, click here.

In Part II, I will present five of the most important challenges faced by these small businesses that our interviewees shared with us. These issues are extremely pertinent to all small businesses and it is vital for small businesses to overcome these challenges in order to succeed.

Here we go, the five most common challenges faced by entrepreneurs and their small businesses:

5. Keeping Up with New Technologies

“As the cost of running business with a physical store or office is comparatively high due to the monthly rental fee as well as the consumption of electricity and the hiring of manpower, more and more businesses like us tend to create their presence on the Internet. Without a significant competitive advantage, a retailer will be forced to raise a white flag in this cruel and heartless battlefield.” – Margaret Chan, founder of Cherry’s Brandname Gallery

In today’s world, technology is rapidly changing and businesses must keep up with latest innovations in order to stay modern and be successful. Companies have to start utilizing the internet, for both its e-commerce capability as well as a marketing and advertising tool. Social networks such as Facebook and Twitter are essential to small businesses, as millions of users check and use their personal accounts on those websites multiple times each day.

4. Lacking Adaptability

“While it is important to hold on to your vision, it should never be at the expense of building a sustainable business model. Your business plan whether it is one page or fifty, should be an evolving document that scales to put you in the best possible position to serve your clients and generate revenue.” – Tai Goodwin, founder of Launch While Working

Another challenge entrepreneurs also face is the ineptitude to alter or adjust your business plan. The business world is full of surprises and unexpected circumstances.  In order to run a successful company, businesses must be flexible and able to adapt to the changing environment around them.

3. Fear of Failure

“Another challenge I had was more of a mental one, which was the fear of ‘Can I start my own business?’ There are so many company decisions that we take for granted until we have to make them ourselves.” – Gregg Hand, founder and owner of Hand Law Offices

Two weeks ago I mentioned how the number one piece of advice for having success as a small business is keeping the long-term goal in perspective and never giving up or losing hope. Therefore, one of the challenges faced with starting a small business is dealing with the fear of failure. You cannot be afraid that you’re going to fail and act hesitantly because then you will fail; you must be confident with all of your decisions and maintain the passion with which you started your business. Owen Wilson’s character in Wedding Crashers puts it best when talking to his partner, “Your goddamn negativity! I don’t need it! I’m an idea man. I thrive on enthusiasm. Don’t take the wind out of my sails. I need you.”

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2. Finding Customers

1. … and then Gaining their Trust

As a small business I believe our biggest challenge is gaining trust in a potential new customer.  If a shopper sees a Macys logo or a Best Buy logo they are not going to question is this a secure company/site.  As a brand that is growing, we are not mainstream and are years away from becoming a staple in the beauty industry.  We overcome that challenge by gaining one new customer at a time.  Proving to that customer we are legitimate business, that is not going to sell their name to any third parties, is going to ship their order, their most private and intimate information is in a very secure area, and if there is any problems whatsoever with their order we will do everything we can to correct it and make it right.” – Brian Esposito, CEO of Avenue You Beauty Store

In order to be successful, you must generate revenue from customers and unless you develop a brand-new product or have a revolutionary idea, you are most likely going to enter into an industry that already has a fair share of other competitors. There lies the biggest challenge of small businesses: finding customers and then keeping them. Finding customers as a small business relies on effective networking and marketing, and especially positive word of mouth. Whether it is online or in newspapers, spreading your name and attracting publicity is a must for businesses to find customers. In addition, promoting your credibility and trustworthiness is a necessity to ensure that once you land a customer, he or she will return.

This is the service that we here at Kikscore provide for online businesses. We show your potential customers that you can be trusted, allowing shoppers to review your record of reliability and creditworthiness through the Kikscore Trust Seal and the KikReport. After overcoming all these obstacles, you’ll be “so money”. More information regarding Kikscore and its trust seal can be found at http://www.kikscore.com/more.html and http://www.kikscore.com/confidence_badge.html respectively.

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KikScore SmallBiz Interviews’ Greatest Hits & Top Strategy Tips for Entrepreneurs: Part I

Thursday, June 2nd, 2011

KikScore has had the pleasure of interviewing many small business owners over the past few years, asking these entrepreneurs about all areas of their businesses and what has spurred their growth, while also throwing in light-hearted pop-culture related questions.

In Part I of this two-part Greatest Hits series, I will highlight the top five lessons learned from these interviews with regards to establishing a successful small business. Many of these innovative and impressive business owners shared related advice and acknowledged similar trends in the e-commerce field. So without further ado, here are the Top 5 Things You Should Do When Starting a Small Business:

5. Keep your website simple and easy to navigate

- “My advice to people about an online presence is to keep it simple and clean and VERY easy to navigate AND to have a Content Management System (CMS) so you can update your site yourself.” (Whitney Zimet, owner of I Am The Maven)

- “Spend the money to get a good website.  We went with a woman who did “websites for small businesses” but she really wasn’t experienced in sites with a retail/shopping cart component.  So, the site looked okay on the surface, but I later learned that she had used very amateur programming on the back end, making it enormously difficult for another web programmer to make changes.  This also limited our SEO.” (Kimberley Stewart from OnBoard Outfitters)

4. Have a flexible business model, being able to adjust quickly to a changing environment

- “Never think what you’re doing today is what you’ll be doing 10 years from today. Markets change and products evolve. Learn to adapt quickly.” (Michael Alter, President of SurePayroll)

- ”Be willing to change.  Always look at your business in a new way.” (Rick Shoop, owner of Oregon Seafoods)

3. Utilize social media outlets

-”Another trend is tapping into more social media platforms and applications.  Combining sites such as Facebook with applications developed by Wildfire you are very quickly able to promote coupons, contests, and/or sweepstakes.” (Brian Esposito, CEO of Avenue You Beauty Store)

- “Take full advantage of all social network and free Internet advertising. 50% of our sales come from social networking sites, the chain reaction you can achieve from them is priceless.” (S.J. Trotter, owner of www.exclusiveclothingretail.com)

2. Establish a safe and secure online presence

- “Apart from that, customer’s satisfaction is also of utmost importance to online business. Exceptional customer service results in greater customer retention, which in turn results in higher profitability. We therefore strongly believe that customer loyalty is one of the most crucial and major contributors to sustainable profit growth. Over 60% of our profits are from customers who came back and made their purchases more than once within the 3-month period.” (Margaret Chan, owner of Cherry’s Brandname Gallery)

- “In 2010, much of our energy will be focused on improving the website and making sure our customers have confidence in shopping with us. KikScore is a great tool that helps us demonstrate that trust online.” (Madalyn Duerr, owner of Tufted Topper)

1. Keep the long-term goal in perspective and never give up

- “Most importantly: Don’t let anyone tell you no. You are your own best advocate and no one is going to do the work for you. Don’t let obstacles prevent your idea from ever being tested – you have to go out and do it.” (Andrew Shelton from Trackpack Coolers)

- ”In my opinion the most important ingredient in a business’s success is the passion of the person or people running it.” (Mark Sarpa, CEO of Frecklebox)

- “Stay far from timid, Only make moves when your heart’s in it, And live the phrase ‘sky’s the limit’” (The Notorious B.I.G.)

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